FAQ

 

How long does it take to build a chat bot?

Chat bots typically take anywhere from 1 to 7 days to build.

Can I test the chat bot before launching it on my website?

Yes, you can test out your chat bot before the official launch. We provide a code for you to add to your website for testing.

How much does a chat bot cost?

Pricing varies based on your needs. Please contact us for pricing inquiries as everyone’s requirements are different.

What are the pricing and package options for chat bots?

We offer three packages: Starter, Professional, and Enterprise. Each package has a one-time set-up fee and an annual fee. See the website for detailed pricing information.

What platforms are your websites built on?

Our websites are built on WordPress using the popular and elegant Divi themes.

Do I need to have my own domain and website address?

Yes, customers must come with their own domain, name, and website address. We do not register domain names for customers, but we can host your domain on our server.

What is included in the Enterprise package?

The Enterprise package includes a custom 5-page website hosted in Canada, along with a custom AI Autobot.

Do you offer domain hosting services?

Yes, we can accommodate hosting your domain name on our high-quality servers in Canada.

How can I reach customer service?

You can contact our customer service 24/7 for assistance with chat bots or website-related inquiries. Visit getbots.ca/contact for more information.

How does the chat bot enhance customer support?

The chat bot provides 24/7 expert support, faster problem resolution, and automated lead generation and qualification, ultimately boosting conversion rates.

Can the chat bot work alongside human agents?

Yes, our chat bots balance automation with a human touch, allowing users to access self-service options or connect with human agents when needed.

How do I get started with Get Bots Canada?

Visit getbots.ca, explore our plans, and contact us to get started. You can also try our free demo to experience the power of AI in transforming your online presence.

Are there additional fees for updates and improvements to the chat bot over time?

Not always, sometimes for a reasonable fee, we can update and improve your chat bot as needed if it reqires extensive work.

Can the chat bot be customized to fit my specific business needs?

Absolutely, our chat bots are custom-built to meet the unique requirements of your business.

What technology is used to build the chat bots?

Our chat bots are built using cutting-edge AI technology to ensure efficiency and effectiveness.

Do you provide support for issues related to website hosting?

Yes, we offer premium customer service for all website-related issues, including hosting only with our products and services.

Can I use the chat bot on a website built with a platform other than WordPress?

Our chat bots are designed for 99% of website platforms available. It’s a simple code that’s placed in the Header area of your website. It takes five minutes to add it after the bots complete.

Is the chat bot capable of handling multiple languages?

Yes, our chat bots can be configured to support multiple languages based on your preferences.

Can I integrate the chat bot with my existing CRM system?

Yes, our chat bots seamlessly transfer new contacts to your CRM system for effortless follow-up.

How does the chat bot handle lead generation and qualification?

Our chat bots are equipped for automated lead generation and qualification to streamline your sales process.

What is the character limit for the chat bot’s responses?

The character limit varies based on the package. Starter has up to 10,000 characters, Professional up to 25,000, and Enterprise up to 10,000 for the chat bot.

Can I customize the appearance and style of the chat bot on my website?

Yes, the chat bot’s appearance and style can be customized to align with your brand.

Is the chat bot compatible with mobile devices?

Yes, our chat bots are designed to be fully responsive and compatible with mobile devices.

Are there any additional costs for hosting my website on your server?

Hosting costs are included in the Enterprise package. For other packages, hosting on our server can be accommodated for a separate fee.

How does the chat bot handle sensitive customer information?

Our chat bots are designed with security in mind. Customer information is handled with the utmost confidentiality and follows industry best practices.

Can the chat bot provide real-time analytics on user interactions?

Yes, our chat bots provide real-time analytics and flow insights to help you understand user interactions.

Can I choose specific features for my chat bot based on my business needs?

Yes, our chat bots are customizable, and you can choose specific features based on your business requirements.

Is there a limit to the number of users the chat bot can handle simultaneously?

Our cutting-edge technology ensures that there are no limits to the number of customers the chat bot can support in real-time.

How does the chat bot handle frequently asked questions?

The chat bot is programmed to handle common questions efficiently, providing instant responses to frequently asked queries.

Can the chat bot be integrated with social media platforms?

Yes, our chat bots can be integrated with social media platforms to enhance your online presence.

What security measures are in place to protect customer data?

We implement robust security measures to protect customer data, adhering to industry standards and best practices.

Can I modify the chat bot’s responses over time as my business evolves?

Yes, the chat bot can be updated and modified to align with the evolving needs of your business.

Is there a trial period for the chat bot services?

While we don’t offer a trial period, you can test the chat bot with the provided code before making a final decision.

Can I choose the tone and style of the chat bot’s responses?

Yes, you can customize the tone and style of the chat bot’s responses to match your brand voice.

How does the chat bot handle complex customer queries?

Our chat bots are equipped to handle a range of queries, both simple and complex, providing comprehensive solutions.

Can the chat bot be used for e-commerce purposes?

Yes, our chat bots can be integrated with e-commerce websites to enhance the shopping experience and support customers throughout the purchase journey.

How does the chat bot handle user privacy concerns?

User privacy is a priority. Our chat bots are designed to handle information responsibly and in compliance with privacy regulations.

Is training required to use the chat bot on my website?

No extensive training is required. We provide a user-friendly interface and can assist with any questions or concerns.